Romandie AI · Geneva, Switzerland
AI Automation for Business
We design and run AI assistants and automations that answer your customers, qualify enquiries and remove repetitive admin, with a human in control of every critical step.
Free 5-day trial available. No result is guaranteed; gains depend on your business.
What we automate
Chatbots
A website assistant that answers customer questions around the clock, in French, German, English and Spanish.
Replies, qualification and hand-over to your team on the channel your customers already use.
CRM connection
We connect your CRM: enquiries logged automatically, reminders and follow-ups, subject to the APIs your tools offer.
Documents & e-mail
Quotes, contracts, reports, data entry and routine e-mails processed or generated automatically, approved by you before sending.
Bookings
Appointment and reservation requests collected and confirmed without back-and-forth.
Integrations
We connect the tools you already use (subject to available APIs). Third-party licences stay with you.
How it works
- 115-minute call: we listen to your use case.
- 2Written scope and tailored offer before anything starts.
- 3Setup, testing and launch, with human approval on critical steps.
- 4Monthly supervision, fixes and minor changes.
Case study
Customer service and follow-up automation — large Swiss bank (client anonymised at its request)
- Problem solved
- Customer-service teams received many requests (appointments, documents, general questions, case follow-up): repetitive admin work, slow response times, manual follow-ups and requests that did not reach the right department right away. We implemented a system able to answer general questions, classify requests, schedule appointments and automate follow-ups, under human supervision.
- Tools used
- Microsoft Power Automate (internal processes), Microsoft Dynamics 365 (request tracking), Azure AI (request classification and assistance), Microsoft Teams and Outlook (notifications and coordination), Power BI (results tracking). Authorised integrations with security and data-protection controls.
- Verifiable result
- −60% time spent on repetitive admin tasks. Average first-response time cut from 24 h to 4 h. 95% of requests followed up automatically within the first 24 hours. Staff more available for complex requests. Measured by comparing CRM records, response times, automation history and Power BI reports before and after the rollout.
Why trust us
Swiss-based, direct contact
Romandie AI, Geneva. You talk to the founder, Badr El Moussaoui, by WhatsApp or e-mail.
Human oversight
Quotes, commitments and critical deliveries are approved by a person, not by a robot.
Data protection
No bank details in the assistant, explicit consent on forms, see our privacy policy.
Third-party costs explained
AI API, WhatsApp and telephony fees depend on your volume; we tell you before any activation.
We publish no price list: every project receives a tailored offer after the call. Privacy policy